Shipping & Delivery
SHIPPING METHODS & DELIVERY TIME
|Shipping Country||Cost||Delivery Time||Courier|
|UK||FREE||2-5 days||Royal Mail|
|EU||FREE||5-7 days||Royal Mail, Belgian Post|
We processes orders between Monday and Friday. Orders will be processed within 1-2 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.
*Please note that these are estimated delivery times only, therefore Tactivo is not guaranteeing delivery dates.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
INTERNATIONAL SHIPPING RESTRICTION
Currently we do not ship to the following countries:
- Faroe Islands
- Cayman Islands
- US Virgin Islands
- Northern Mariana Islands
- British Virgin Islands
- Turks and Caicos Islands
- Solomon Islands
- Falkland Islands
- Marshall Islands
- Bouvet Islands
- Christmas Islands
- Cocos (Keeling) Islands
- Cook Islands
- Heard Island and McDonald Islands
- Norfolk Island
- Sint Maarten
- South Georgia and the South Sandwich Islands
- United Arab Emirates
- Canary Islands
- Saudi Arabia
- South Africa
FOREIGN TRANSACTION FEES
If you credit card account is in a currency other than UK Pounds (GBP), you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in GBP when you checkout. All transactions will be handled in GBP through Paypal or Stripe at the checkout page.