Privacy Policy

HEADS GRP LTD, UK company reg no: 07646296, trading as Tactivo unreservedly apologies for the length of the following privacy policy, we didn’t have time to write a shorter one.

Tactivo’s privacy policy describes our data practices for tactivo.com. It applies solely to information collected by these websites. We will always be open with you about what data we collect & why, so you will not be left guessing why we ask for certain information.

In a nutshell - this privacy policy advises on...

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.   What choices are available to you regarding the use of your data.  

The security procedures in place to protect the misuse of your information.  

How you can correct any inaccuracies in the information.  

Your personal information & how it is used

When buying on our website (like many other eCommerce shopping sites), there is certain information we need to process your order. (Such as your postal address, so we know where to send your items, or your email address so that we can keep you informed on the status of your order).

We will only have access to any information that you volunteer to us – whether that be via this website, or via email. We will not share or sell this information to any other 3rd parties, unless it is directly related to fulfil a request by you. e.g. Shipping your order.

Unless you ask us not to, we may contact you via email in the future to tell you about special promotions or new products/services available or simply to let you know of changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time using the contact form on our website. OR, you may simply want more information on the following of which we are more than happy to provide/fulfil.

 See what data we have about you, if any.  

 Change/correct any data we have about you.

 Have us delete any data we have about you.

 Express any concern you have about our use of your data.

Security

We follow standard data compliance laws and policies to ensure we protect any information you provide to us.

When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon, either at the bottom of your web browser or within the address bar and by looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email support@tactivo.com or via our online contact us form.

Making an online purchase

We request information from you when you proceed to checkout. To buy from us, you must provide contact information (like name and shipping address) and financial information (like a credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
NB: We also offer Paypal as a method of payment if you prefer to use this.

Cookies

We use "cookies" on this website. A cookie is a piece of data stored on any site visitor's hard drive to help us improve accessibility of our website, as well as feed into site optimisation. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.  

Surveys & Contests  

From time-to-time our site requests information via surveys or contests (usually by little pop-up windows that appear on the site). Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).  

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.   For any queries on this data policy – please email us at support@tactivo.com or via our online contact us form.

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